1. About CreoLance Media

CreoLance Media is a content production and editing business focused
on helping creators, businesses, podcasts, brands, and other clients
transform long-form content into engaging short-form and digital
content.

Our services may include video editing, short-form video editing,
content repurposing, podcast editing, YouTube editing, social media
content preparation, and related creative services.

The exact services provided to a client will depend on the scope of
work agreed between CreoLance Media and the client.

2. Acceptance of These Terms

These Terms apply to all visitors, users, prospective clients, clients,
and other persons who access or interact with the Website or engage
CreoLance Media for services.

By using the Website or engaging our services, you confirm that you
have the legal capacity and authority required to enter into an
agreement under applicable law.

If you are accessing the Website or purchasing services on behalf of a
company, business, organisation, or another person, you represent that
you have authority to act on behalf of that entity or person.

3. Website Use

You may use the Website only for lawful purposes and in accordance with
these Terms.

You agree not to:

• Use the Website for any unlawful, fraudulent, abusive, or malicious purpose.
• Attempt to gain unauthorized access to the Website, its systems,
  servers, databases, or other infrastructure.
• Introduce viruses, malware, malicious code, or other harmful material.
• Interfere with the security, availability, or operation of the Website.
• Copy, reproduce, scrape, modify, distribute, or commercially exploit
  Website content without appropriate authorization.
• Use the Website in a manner that infringes the rights of CreoLance
  Media or any third party.

4. Our Services

CreoLance Media provides creative and post-production services based
on the requirements agreed with each client.

Services may include, but are not limited to:

• Video editing
• Short-form video and Reels editing
• Podcast video editing
• Content repurposing
• YouTube video editing
• Social media content preparation
• Video clipping and selection of short-form moments
• Captions, subtitles, graphics, transitions, and other editing elements
• Other creative services agreed with the client

We reserve the right to determine whether a requested service is
within our capabilities, available resources, technical requirements,
and agreed scope.

5. Project Scope and Agreement

Before beginning a paid project, CreoLance Media and the client may
agree on matters including:

• Services to be provided
• Number and type of deliverables
• Project timeline
• Number of revisions
• Pricing and payment terms
• Required source materials
• Delivery format
• Other project-specific requirements

Project-specific proposals, quotations, invoices, statements of work,
written confirmations, or other written agreements may contain terms
that apply specifically to that project.

Where a project-specific written agreement conflicts with these
general Terms, the project-specific agreement will generally control
with respect to that project.

6. Client Responsibilities

The client is responsible for providing accurate, complete, and
timely information and materials necessary for the project.

The client is responsible for:

• Providing source footage, audio, images, logos, brand assets,
  instructions, references, and other required materials.
• Ensuring that materials supplied to CreoLance Media may legally be
  used, edited, reproduced, and distributed for the intended project.
• Providing clear feedback and approvals within reasonable timeframes.
• Reviewing deliverables and communicating required changes within
  the agreed revision process.
• Maintaining appropriate backups of original materials supplied to us.

7. Client-Provided Content and Rights

The client retains responsibility for the ownership and legal rights
associated with materials provided to CreoLance Media.

By providing content to us, you represent that you have the necessary
rights, permissions, licences, consents, and authority to allow
CreoLance Media to use that content for the agreed project.

This may include, where applicable, rights relating to video footage,
photographs, music, audio recordings, logos, trademarks, graphics,
third-party materials, and other intellectual property.

CreoLance Media is not responsible for claims arising from a client’s
failure to obtain appropriate rights or permissions for materials
supplied by the client.

8. Intellectual Property

8.1 Client Materials

Unless otherwise agreed in writing, intellectual property rights in
materials supplied by the client remain with the client or the
applicable rights holder.

8.2 CreoLance Media Materials

The Website, branding, logos, design elements, original graphics,
templates, workflows, processes, written content, and other materials
created or owned by CreoLance Media remain the property of CreoLance
Media or their respective rights holders unless otherwise agreed in
writing.

8.3 Final Deliverables

Ownership or licensing of final project deliverables will depend on
the agreement between CreoLance Media and the client.

Unless otherwise agreed in writing, payment for a project does not
automatically transfer ownership of CreoLance Media’s underlying
templates, editing systems, workflows, proprietary processes, or
pre-existing materials.

9. Portfolio and Promotional Use

Unless a client specifically requests otherwise in writing before
publication, CreoLance Media may display completed work or selected
portions of completed work in its portfolio, Website, social media,
presentations, case studies, or promotional materials.

This does not grant CreoLance Media ownership of the client’s
underlying intellectual property.

If a project is subject to confidentiality restrictions, a non-
disclosure agreement, or another written restriction that prohibits
promotional use, those restrictions will apply.

10. Pricing and Quotations

Prices displayed on the Website, if any, are for general information
and may not represent a final quotation for a particular project.

Final pricing may depend on factors such as project complexity,
quantity of content, duration of footage, editing requirements,
turnaround time, number of deliverables, revisions, and other
project-specific requirements.

A quotation or proposal issued by CreoLance Media may contain its own
validity period and conditions.

A project will generally begin after the applicable quotation,
proposal, or project terms have been accepted and any required
advance payment has been received.

11. Payments

Payment terms will be communicated to the client before or at the
beginning of a paid project.

Depending on the project, we may require an advance payment, milestone
payment, recurring payment, or full payment before delivery.

Unless otherwise agreed in writing, work may be paused if an invoice
or required payment remains overdue.

Additional work outside the agreed scope may result in additional
charges.

12. Revisions and Changes

The number of revisions included in a project will depend on the
applicable quotation, proposal, or project agreement.

A revision generally means a reasonable modification to an existing
deliverable based on the original project requirements.

Significant changes to the original brief, creative direction,
structure, format, or scope may be treated as additional work and
may incur additional charges.

Clients are encouraged to provide consolidated and clear feedback to
help maintain the agreed project timeline.

13. Project Timelines and Delays

We will make reasonable efforts to meet agreed project timelines.
However, timelines may depend on the timely receipt of source
materials, feedback, approvals, payments, and other information
from the client.

Delays caused by incomplete materials, delayed feedback, additional
revisions, changes in scope, technical issues, third-party services,
force majeure events, or circumstances outside our reasonable control
may affect the delivery date.

14. Cancellation and Termination

Either party may request cancellation or termination of a project,
subject to any project-specific agreement.

If a client cancels a project after work has started, the client may
remain responsible for payment for work already completed, approved
expenses, committed resources, and any other non-refundable amounts
agreed for the project.

CreoLance Media may suspend or terminate services where a client
materially breaches these Terms, fails to make required payments,
provides unlawful content, or engages in abusive, fraudulent, or
inappropriate conduct.

15. Refunds

Refund eligibility, if any, will depend on the nature of the service,
the stage of the project, payments already made, work completed, and
the applicable project agreement.

Where a project-specific agreement contains refund or cancellation
terms, those terms will apply to the relevant project.

No refund is guaranteed solely because a client changes their mind
after work has commenced or after agreed work has been completed.

16. Deliverables and Approval

Deliverables may be provided through email, cloud storage, file
transfer services, project management platforms, or other agreed
methods.

The client is responsible for reviewing delivered files and notifying
CreoLance Media of any issues or requested revisions within the
applicable revision period.

Once a deliverable has been approved or the applicable revision period
has expired, additional changes may be treated as new work and may
incur additional charges.

17. Content Performance and Results

CreoLance Media may provide creative recommendations intended to
improve the quality, presentation, or distribution potential of
content.

However, we do not guarantee specific results from published content,
including views, reach, engagement, followers, subscribers, leads,
sales, revenue, viral performance, rankings, or platform growth.

Content performance can be affected by factors outside our control,
including platform algorithms, audience behaviour, publishing
strategy, competition, timing, account history, and changes made by
third-party platforms.

18. Third-Party Platforms

Our services may involve or prepare content for third-party platforms
such as YouTube, Instagram, TikTok, Facebook, LinkedIn, or other
platforms.

CreoLance Media does not control third-party platforms and is not
responsible for changes to their policies, algorithms, features,
availability, moderation decisions, account restrictions, copyright
systems, or other platform actions.

Clients remain responsible for their own accounts and compliance with
the terms and policies of platforms on which they publish content.

19. Confidentiality

We understand that clients may provide confidential business,
creative, marketing, or other information during a project.

CreoLance Media will use reasonable measures to protect confidential
information provided for the purpose of performing services.

Where a separate confidentiality agreement or non-disclosure agreement
exists, the terms of that agreement will govern the confidential
information covered by it.

20. Website Content and Accuracy

We make reasonable efforts to keep the information on the Website
accurate and up to date.

However, the Website may contain errors, omissions, outdated
information, or typographical inaccuracies from time to time.

Website content is provided for general informational purposes and
should not be treated as a guarantee, professional advice, or a
binding quotation unless expressly stated otherwise.

21. Intellectual Property of the Website

Unless otherwise stated, the Website and its original content,
branding, graphics, text, design, layout, visual elements, logos,
and other materials are owned by or licensed to CreoLance Media.

You may not reproduce, copy, modify, distribute, republish, sell,
license, or commercially exploit Website materials without prior
written permission, except where permitted by applicable law.

22. Third-Party Links

The Website may contain links to websites or services operated by
third parties.

These links are provided for convenience or informational purposes.
CreoLance Media does not control and is not responsible for the
content, availability, security, privacy practices, or terms of
third-party websites.

Accessing third-party websites is at your own discretion and risk.

23. Disclaimer of Warranties

To the extent permitted by applicable law, the Website and its content
are provided on an “as is” and “as available” basis.

We do not guarantee that the Website will always be available,
uninterrupted, error-free, secure, or free from harmful components.

We also do not guarantee that information available through the
Website will meet every user’s particular requirements.

24. Limitation of Liability

To the maximum extent permitted by applicable law, CreoLance Media
shall not be liable for indirect, incidental, special, consequential,
or punitive losses arising from the use of the Website or services.

This may include loss of profits, revenue, business opportunities,
data, goodwill, audience growth, platform performance, or other
consequential losses.

Nothing in these Terms is intended to exclude or limit liability that
cannot lawfully be excluded or limited under applicable law.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and
hold harmless CreoLance Media, its representatives, contractors, and
service providers from claims, losses, liabilities, damages, costs,
and expenses arising from:

• Your breach of these Terms.
• Your unlawful use of the Website or services.
• Content or materials supplied by you that infringe the rights of
  another person or entity.
• Your violation of applicable laws or third-party rights.

26. Force Majeure

CreoLance Media will not be responsible for delay or failure to perform
obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, internet or
infrastructure failures, cyber incidents, power outages, government
actions, strikes, war, civil unrest, pandemics, third-party service
outages, or other events that could not reasonably have been prevented
or anticipated.

27. Suspension or Termination of Website Access

We reserve the right to suspend, restrict, or terminate access to the
Website where reasonably necessary for security, maintenance, legal
compliance, prevention of abuse, or protection of our rights.

28. Changes to These Terms

We may update these Terms from time to time to reflect changes in our
services, Website, business practices, technology, or applicable law.

When we make changes, we will update the “Last Updated” date at the
beginning of this page.

Your continued use of the Website after updated Terms are published
constitutes your acceptance of the revised Terms, to the extent
permitted by applicable law.

29. Governing Law

These Terms shall be governed by and interpreted in accordance with
the laws applicable in India.

Any dispute arising out of or relating to these Terms, the Website,
or services provided by CreoLance Media shall be subject to the
applicable jurisdiction of the courts in India, subject to applicable
law.

30. Severability

If any provision of these Terms is found to be invalid, unlawful, or
unenforceable, that provision shall be interpreted or modified to the
minimum extent necessary to make it enforceable, where legally
permitted.

The remaining provisions of these Terms will continue to remain in
effect.

31. Entire Agreement

These Terms, together with any applicable project-specific agreement,
quotation, proposal, invoice, statement of work, Privacy Policy, and
other written terms expressly incorporated into an agreement, form
the understanding between you and CreoLance Media regarding the
relevant subject matter.